Privacy
This policy explains how ridgidus.com handles information submitted through product, support, registration, and contact forms. The website collects only the details needed to respond to requests and improve support quality.
Form submissions may include your name, email, phone number, company, country, product category, model details, and message content. Website logs may include technical information such as browser type, approximate location, and visited pages.
Information is used to answer product questions, route warranty or service requests, prepare dealer support, and maintain communication records. It may also help improve product category pages and resource content.
Information may be shared with service partners or authorized dealers when needed to respond to your request. Ridgid does not sell form submission data as a standalone marketing list.
You may request updates or deletion of contact details by using the contact form and identifying the request. Some service records may need to be retained for operational or legal reasons.